Family feels the community’s love |

Family feels the community’s love

Emotions are running high these days at the Hotel Colorado.On Monday afternoon, hotel housekeeper Carmen Ortiz and her family lost their trailer and truck in a devastating fire. Ortiz, her husband, Alvoro, and their two boys are living at the hotel until they’re able to purchase a new trailer.”They are doing a lot of crying, but they’re thankful for the donations they’ve received,” said Robin Rutan, executive housekeeper and Carmen’s supervisor at the Hotel Colorado. “They are overwhelmed right now.”To help the family recover from Monday’s fire, the Ortiz Family Donation Fund was established at the Bank of Colorado in Glenwood Springs. So far $7,000 has been donated.”I have only been here two and a half years, and I have not seen the kind of love and underlying conviction this valley has. There is a deep, heartfelt love for these people,” said Larry McDonald, general manager of the hotel. “We had one individual write a check for $5,000, another for $1,000, and an additional $1,000 check from the Two Rivers Community Foundation that was left over from the Coal Seam Fire Relief Fund.”McDonald said family members are doing their best to cope with losing their home and accepting assistance from total strangers – a new concept for them.”They’re very simple folk who are not big spenders,” he said. “The father really wants to get a roof over his boys’ heads. He is calling people who have donated ‘angels who are sent to me.’ He is a very proud, modest individual.”The family’s patriarch is not only reeling from the fire’s effects, but he is also suffering from the loss of work due to his mother’s illness in Mexico.”Mr. Ortiz has been in landscaping for more than 20 years, but he was in Mexico taking care of his mother, who is very sick, when the tragedy hit,” McDonald said. “They will obviously need another pickup truck for his line of work.”McDonald said the community has been more than kind in providing clothing items and toys for the boys. While these items are much-needed, monetary donations are the key to helping the family go from living in a hotel to its own home again.”They’re really in the situation where they need money in the fund. They need cash so they can go out and buy another trailer,” McDonald said. “They are not big spenders and they don’t want some big palace – they just want their trailer back.”Contact April E. Clark: 945-8515, ext. 518,

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