Glenwood Springs Post Office gets its POS on a new computer system | PostIndependent.com
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Glenwood Springs Post Office gets its POS on a new computer system

GLENWOOD SPRINGS- The Glenwood Springs Post Office is bounding into the 21st Century with a new computer system, said customer service supervisor Jim Fait.

The new computers, nicknamed POS (pronounced “paws”), an acronym for point of sale, were installed May 15. The new Internet-based computers are designed to make the post office function more efficiently.

“It records transactions and revenues immediately,” said Glenwood Springs Postmaster Jon Dunbar.



“Information is transferred more quickly to headquarters, and they have a better idea of what a post office is making,” he said.

Customers will notice a difference as well.



“The lines will move quicker,” said Fait.

Customers will also notice they get an itemized receipt every time they make a transaction at the post office, said sales clerk Nick Hurst.

The biggest difference for the post office is that the new system will allow clerks to draw from a pool of stamps instead of an individual stash.

“Window clerks aren’t accountable for their stamps anymore,” said Hurst. In the past, if a clerk ran out of stamps, a customer would have to go to another window. The new computers allow clerks to pool stamps.

The new Internet-based computers feature a touch screen, a daily zip code update system, and a battery that will supply about 20 minutes of energy in case of a power failure.

“It’s like we’re in the 21st Century,” said Fait.

Contact Ryan Graff: 945-8515, ext. 535

rgraff@postindependent.com


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