Glenwood Springs’ Valley View again earns designation from Planetree
GLENWOOD SPRINGS, Colorado – Valley View Hospital has been designated by Planetree Inc. as a “Planetree Designated Patient-Centered Hospital” for the second time in three years.
“This designation recognizes Valley View Hospital’s achievement and innovation in fostering a hospital culture in which professional caregivers partner with patients and families, and where patient comfort, dignity, empowerment and well-being are prioritized with providing top-quality clinical care,” according to Planetree’s criteria for the designation.
VVH was among the first five hospitals nationwide to achieve the designation three years ago, and is now one of only 11 Planetree Designated Patient-Centered Hospitals in North America. Designation is awarded for a three-year term.
Planetree is a not-for-profit organization that has worked for 30 years to transform healthcare from the perspective of the patient.
Criteria are based largely on direct patient feedback obtained in focus group sessions conducted by Planetree, in which patients across the country shared what is most important to them during hospitalization.
“Aspects of the healthcare experience addressed by the designation criteria include patient-provider interactions, access to information, family involvement, the physical environment, food and nutrition, spirituality, arts and entertainment, and integrative therapies,” according to .
Planetree representatives visited VVH in February to ensure that patient-centered policies have been sustained over time, including non-restrictive visiting hours and an open medical chart policy.
The criteria also focus on how the hospital is supporting its staff, opportunities for staff to have a voice in the way care is delivered and community outreach.
“We strive to impact our patients and guests by creating a positive experience,” Valley View CEO Gary Brewer said in a press release. “Our staff makes a difference in people’s lives and we are proud to bring the patient-centered care philosophy to Glenwood Springs.”
He pointed to some of the newer programs that helped earn re-designation for VVH, including the Nurse Residency Program, In-Cider Tours and the Patient/Family Advisory Council.
“Planetree is very pleased to award Valley View this designation,” said Planetree President, Dr. Susan Frampton. “This recognition differentiates Valley View as a hospital firmly committed to ensuring that its patients, staff and visitors feel cared for, supported, listened to, and empowered as partners in the healthcare experience.”
Planetree membership includes more than 250 acute care hospitals, continuing care facilities, outpatient clinics, and consumer health libraries. The Planetree model is implemented in a variety of settings, ranging from 25-bed critical access hospitals to large urban medical centers with more than 2,000 beds.
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