Service-improvement program returns to county courthouse

People leaving the Garfield County Courthouse today will be asked to participate in a brief, anonymous survey about their experience. The surveys will measure public opinion about access to and fairness of the courts as part of a program to help ensure the Colorado Judicial Branch is providing the best service possible.

Jurors, parties to a case, attorneys, law enforcement officers and anyone else who does business with the courts are encouraged to participate. Survey forms will be available in English and Spanish.

Similar surveys have been conducted in the past in Glenwood Springs, most recently in 2012. Since 2007, surveys have been conducted at least once in each of Colorado’s 22 judicial districts.

During fiscal 2013, 3,830 cases were filed in District Court in the Ninth Judicial District (Garfield, Pitkin and Rio Blanco counties), including 2,701 in Garfield County; and 9,018 cases were filed in County Court, including 6,726 in both court locations in Garfield County.

“Data from these surveys helps us determine what we’re doing right and where there may be room for improvement,” said Ninth Judicial District Chief Judge James B. Boyd. “We look forward to hearing from the members of the public their opinions about the quality of service we provide.”