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Come meet the answer woman

People flow through the front door of the Glenwood Springs Chamber building like an unending kaleidoscope of faces, smiles and accents. People come from all across the country and foreign lands to bask in the sun and relax in the famous hot springs. I ought to know, because I am “Ask Carolyn,” the familiar face you will see if you log in to the “Ask a question” section of the Chamber Web site. I also manage the Chamber front desk.Days at the front desk are not quiet or boring. The phones ring continuously, with people asking questions and for directions or suggestions. People are curious about our fair city and come to see what we have to offer.I enjoy all of the different people I meet in a day. Most ask about what we have to see and do while they are in town. They always leave the Chamber with a plan of what they are going to do for the day.The front desk is a hub of activity every day. There are maps and magazines to stock and all sorts of brochures to put out, flowers to water and supplies to be stored.Our Web site generates more questions and requests for information, both vacation and relocation. Through our Web site we receive hundreds of requests for our magazine every month. We send those out daily to people all over the world.My “Ask Carolyn” column on our Web site is a lot of fun. I get all sorts of interesting questions. It is always nice to get return responses from some of the questions I have answered. People appreciate the personal touch on a typically impersonal Web site, and they frequently recognize me when they walk in the door.One of my favorite things is to answer requests from school children. They write to say that their teachers have assigned them a project to find out about a town in Colorado that they would like to visit some day. Each letter is answered personally. I send them a packet of entertaining and interesting information about Glenwood Springs. I usually get about a dozen of these letters a year, but last year I got a packet from a whole class of about 25 kids. They all had some interesting questions to ask: What do bears eat, what kind of animals do we have in our area, and, my favorite, what makes the mountains red?Strawberry Days is an exciting time at the Chamber. It is quite a bit of work but the results are always worth the efforts we put into the celebration. The whole town and all of our visitors from out of town enjoy the memorable festivities.There are so many things going on at the front desk. Stop by some day and I would be happy to answer any and all of your questions. Carolyn Barron has served as front desk manager of the Chamber for two years. She and her staff of high school students greeted more than 12,000 people this summer.


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