How you handle mistakes makes all the difference
Everybody makes mistakes. I believe that how you handle those mistakes is more important than the mistake itself. That said, I would like to congratulate Grease Monkey, and David Stampfl in particular, for their handling of a mistake. They did not dodge their responsibility. They took action, and made what could have been a bad situation a positive one. Thank you, David and Steve, for making this experience a good one.
Vickie Duncan
Silt
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