Letter: Mall management driving customers away | PostIndependent.com

Letter: Mall management driving customers away

One would think that a failing retail establishment such as the Glenwood Springs Mall would try to encourage as many customers as possible to visit their dwindling tenants. Such is not the case, as the management of the mall is actively chasing customers from the mall and even vandalizing patron’s cars with large, orange stickers which are difficult to remove and pose a hazard if left on the window.

Their latest tactic is to require a parking permit (at $100 per month) for anyone parking for more than two hours in their lot. Several residents from up and down the valley have used the deserted parking lot at the mall as a carpooling location, or to catch RFTA. We have been parking there in order to bicycle commute into town, rather than try our luck biking on I-70.

We, and certainly many of the carpoolers would occasionally shop at the Mall, but apparently they don’t want our business, and we are glad to oblige by never setting foot in the mall again. Carpooling, riding RFTA and bicycling are behaviors that benefit the community and should be encouraged, not penalized by misguided management.

Randy and Lena Ross,
Glenwood Springs

Support Local Journalism

Support Local Journalism

Readers around Glenwood Springs and Garfield County make the Post Independent’s work possible. Your financial contribution supports our efforts to deliver quality, locally relevant journalism.

Now more than ever, your support is critical to help us keep our community informed about the evolving coronavirus pandemic and the impact it is having locally. Every contribution, however large or small, will make a difference.

Each donation will be used exclusively for the development and creation of increased news coverage.


Start a dialogue, stay on topic and be civil.
If you don't follow the rules, your comment may be deleted.

User Legend: iconModerator iconTrusted User