Letter: Pellet problems
I have a pellet stove this year, first one, and I bought pellets from Lowe’s in Glenwood Springs. Now they have pellets from two companies.
I thought that the Presto Log Pellets had too much loose sawdust in the bottom of the bag, so I called Lowe’s, and the guy who doesn’t even know anything about the pellets said that if I thought the ones in the sack from Presto Log had too much sawdust to try the Green Tree pellets.
You don’t want to do that. The Green Tree Pellets have a ton of loose sawdust on the pellets, and there is at least a cup full of loose sawdust in the bottom of the bag. In fact right now I have at least a half of a bucket full of the sawdust from the Green Tree ones.
Yes, the pellets are made of compressed sawdust, but loose sawdust will plug up the stove, and it won’t work. Been there, done that. Now I have to sift every little coffee can full of the Green Tree ones.
I called Lowe’s, and the guy I talked to said, “Just bring them back.” Really? You think I am going to load a pallet of 40-pound bags onto my pickup and bring them back, pick up a replacement and unload the 40-pound bags again and then bring them on to the porch?
No, but I would like to complain about them. I will never order the Green Tree ones again.
Just FYI, the pellet stove works great on the right kind of pellets. Be sure you get the ones with the red lettering on them. They both cost the same amount, just a better quality with the Presto Log pellets.
Audrey Jane Spaulding
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