Grand River Health gets good marks
Citizen Telegram Editor
The doctors, the services and overall care were given high ratings by participants at Grand River Health’s first community meeting held Monday afternoon.
The hospital held a series of meetings from Monday to Wednesday to gauge community response as to how well they are responding to community needs and what they need to do better.
“This is to establish why we’re here, what we do and to begin forward-thinking,” said Annick Pruett, community relations director for Grand River.
Pediatricians; a podiatrist; ear, nose and throat specialists; women’s health care; and specialty surgeries are all available at the hospital.
“We’ve grown from a dozen to 45 health care providers,” Jim Coombs, CEO of Grand River Health, reported to the audience. “We have done much in response to the suggestions you have made. You have helped us make a better health care organization for the community.”
At each table, a Grand River Health employee questioned attendants, asking them everything from what they liked most about Grand River Health to what they thought could be done better and how they rated various services.
“What do you think we do well?” asked Erin Muck, chief nursing officer for Grand River Health.
Dana Wood of Rifle, LiveWell coordinator for Garfield County, said she felt the new birthing center was an attribute to the community as was the physical therapy program for sports medicine.
“You’re being very forward-thinking,” Wood said. “This is an amazing organization, and I’ve heard nothing but positive experiences.”
When asked what it could do better as a medical facility, Shelley Aibner, a local massage therapist, suggest more alternative therapies and Eastern medicine.
“I’d like to see some acupuncture, chiropractic and massage therapy,” Aibner said.
Muck assured her that those things were being considered.
“We’re looking at chemotherapy services so people don’t have to travel so far,” she said.
Women’s health and OB/GYN, along with pediatric care, sports medicine and special surgeries, were also important to attendants at the meeting.
One of the services one person expressed interest in seeing was that of mental health, but it was pointed out that the hospital was affiliated with MindSprings, which provides mental health services.
Overall, the participants seemed satisfied with Grand River Health’s services and expressed satisfaction with the convenience of the hospital’s location, the friendly staff and the cost of the health care.
“It’s comfortable here, it feels safe,” Aibner said. “I think the [reputation from Clagett Memorial Hospital] has changed, big-time.”
Grand River Health took over from Clagett Memorial Hospital in 2003.
“The staff is polite, attentive and helpful,” Aibner said. “I’ve never had an issue here.”
And, of course, the food at the Grand River Cafe is very good, one woman pointed out, as she took a big bite of her croissant sandwich.
For more information about services and physicians at Grand River Health, call 625-6433.
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