Grand River Health reached a milestone in Quality and Patient Satisfaction earlier this year and has achieved a four star hospital rating based on their 2016 quality and patient satisfaction measures. This is a huge first for Grand River Health and one that most hospitals strive to be and take years to achieve. Currently only 22% of hospitals nationwide are a four star or above. “Achieving a four star rating is a great accomplishment for the staff and the organization. We have spent a great deal of time and attention improving our quality and the patient experience over the past few years. The 4 star accomplishment is reflective of the effort that GRH has put into improving its quality and customer service. GRH has no intention of stopping here as we are pushing towards a 5 star rating which would put us in the top 2% of hospitals nationwide” says Grand River Health’s Chief Executive Officer, Jim Coombs.

According the Center for Medicaid and Medicare website, the Hospital Compare overall rating summarizes up to 57 quality measures across seven areas of quality into a star rating for each hospital.

The methodology uses a statistical mode to break down these quality measures into seven groups which are:

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Mortality

Safety of Care

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Readmission

Patient Experience

Effectiveness of Care

Timeliness of Care

Efficient Use of Medical Imaging

A hospital summary score is then calculated by taking the weighted average of these group scores.

Finally, the overall rating is calculated using the hospital summary score.

National distribution of overall star ratings:

The following table shows the national distribution of the overall star rating based on December 2016 data.

Overall Rating Number of Hospitals (N=4,598, %)

5 stars 83 (1.81%)

4 stars 946 (20.57%)

3 stars 1,794 (39.02%)

2 stars 694 (15.09%)

1 star 112 (2.44%)

Grand River Health serves Western Garfield County, Colo. In an effort to improve the health and well- being of local communities. Grand River operates Grand River Health and Medical Center, E. Dene Moore Care Center, Grand River Clinic West in Battlement Mesa, Grand River Health and Safety Center in Parachute and Grand River Student Health Centers in Rifle and Parachute. Grand River’s focus is on offering meaningful clinical, community outreach, and exceptional, local health care. For more information, please visit http://www.grandriverhealth.org